Key Facts

 

Range of services - CPA focuses upon Corporate and SME commercial claims solutions, including liability and specialist services. (We can also provide a high quality Personal Lines service, if required.)

Coverage –CPA provides full UK coverage.

Staff Quality – Tremendous experience. Over 50% of CPA people have CII, CILA or other relevant qualifications and the average claims experience exceeds 10 years.

Systems – CPA uses uses a sophisticated claims handling software and facilities rich telephony that are both fully capable and scaleable.

Management Information – CPA clients have access to a suite of MI reports on line and on demand.

Fees – CPA offer a high quality service that is worth every penny.

Quality Assurance – A performance development review program and audit is used to ensure quality and compliance.

Treating Customers Fairly – whether a claim is to be paid or declined, we believe a timely and authoritative approach from a position of knowledge leads to the right outcome and fairness.

 

CPA never stays still.
We meet every challenge that this changing industry delivers.